Refund Policy
Last updated: January 16, 2026
ConsentCheck provides a one-time technical diagnostic based on observable website behavior at the time of the scan.
Because the service is delivered instantly and consists of a technical analysis, refunds are handled under the conditions below.
When refunds are available
You may request a refund if either of the following applies:
- The scan failed to run correctly or produced no usable results
- The report is technically incorrect based on verifiable evidence
If you believe this is the case, contact us within 7 days of purchase and include:
- The scanned URL
- A brief explanation of the issue
- Any relevant technical context (optional but helpful)
We will review the scan and issue a refund if the report is found to be inaccurate or unusable.
When refunds are not provided
Refunds are not issued for:
- Changes of mind after viewing the report
- Disagreement with the verdict when the scan is technically accurate
- Results caused by third-party scripts, ad platforms, or external vendors
- Situations where fixes were applied using the report
- Scans where conversion events occur on other pages (e.g. checkout or thank-you pages) and were not observable during the scan
ConsentCheck reports technical behavior — it does not guarantee legal compliance or advertising performance outcomes.
Important notes
- Each scan reflects site behavior at the time it was run
- Changes made after the scan may affect results
- Re-scanning after fixes is recommended to confirm improvements
How to request a refund
To request a refund, contact us at:
Please include your scan URL or receipt details so we can locate your report quickly.